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FAQ - Frequently Asked Questions

1. Are our products tested on animals?
We are concerned about the animal cause and apply current legislation that prohibits animal testing. We refuse to market our products in countries where this legislation does not exist.


2. Is it possible to have your products in bulk?
The bulk sale of cosmetics poses much more complex regulatory problems than those related to food. Only cosmetic establishments registered with the ANSM (National Agency for the Safety of Medicines and Health Products) are allowed. On the other hand, organic cosmetics for which no suitable preservatives are permitted may not be sold in bulk without health risk.


3. All our products are manufactured WITHOUT SULPHATES!
But what are the sulphates (external link)


4. What is the level of aloin in our products ?
Here are the concentrations of aloin in our products:

  • Our Juices and Drinking Gels contain aloin in trace amounts only (0.01mg/kg) as required by the food legislation to which they belong.

  • Our food supplements contain a large part of the aloin naturally present in the plant. The legislation to which they belong is different. This legislation allows a much higher concentration of aloin. Some consumers seek aloin for some of its effects.

Aloin concentration :
o Drinking pulp: 10 to 20 mg/kg
o Capsules: 45 to 90 mg/kg
o Aloe arborescens juice : 950 mg/kg

For these products, the dosage indicated on the label must be strictly observed in order to avoid possible adverse effects.

  • Our cosmetic products: aloin can cause spots on the skin when exposed to the sun. We have therefore chosen to eliminate it in the same way as for our Juices and Drinking Gels. These products contain only traces of aloin (0.01mg/kg). 

5. Are Pur’Aloé products suitable for pregnant women?
At Pur'Aloé, we take particular care to eliminate the aloin (abortifacient substance) in our juices & drinking gel and cosmetic products up to a level of 0.00001% (i.e. traces...), which therefore reduces the risks for pregnant women to zero.

On the other hand, our food supplements (like all those on the market) contain a large part of the aloin naturally present in the plant and are therefore not recommended for pregnant women (as indicated on our labels).
We therefore invite you:
- to read the labels on our products, the words "not recommended for pregnant women" are always present when necessary.
- to consult a health professional if in any doubt.


6. Why we add citric acid to our drinking products?
The reason is a regulatory need to correct the products pH to reach a maximum pH of 4.2 for its preservation. The uncorrected product has a pH very close to the 4.2  target, so the amount of citric acid added is extremely low, about 0.1%.

The citric acid is 100% natural. This complies with the specifications of organic farming, controlled and certified by Ecocert.


7. Is there a risk of vitamin C excess when consuming your drinking products?
Vitamin C (when of natural origin) is naturally eliminated in the urine when its concentration becomes too high in the blood. As a result, there is no risk of vitamin C excess. You can therefore safely consume our Pur'Aloe drinking products, which contain only 0.1% of citric acid.


8. What is the difference between the drinking juice and the drinking gel?
The drinking juice is obtained from our Aloe Vera cold pressed and cleared of its aloin.
The drinking gel is obtained from the Aloe Vera juice thickened with a natural gum.
The advantage of the gel is that it stays longer on/along the intestinal walls.


9. How long should a cure last?
As a general rule and according to available documentation, the cure should usually be long enough to be effective (from 3 weeks to 3 months). In addition, to preserve the benefits and avoid that the organism gets used to it, we recommend an interval of approximately 2 months between cures.
As far as the frequency of cures is concerned, there are no defined rules, it depends on each individual.

10. How much juice or gel should I drink daily?
It is recommended to take 2 tablespoon of juice or gel, 3 times a day before meals, in water or fruit juice.


11. Does pasteurization of drinking products lead to a degradation of the active components of the product?
We have been pasteurising our drinking products for more than a year, because we have noticed that the general rise in temperatures (and particularly those observed in storage areas, transport) allows harmful bacteria to spread, an unacceptable risk for consumer health.
On the other hand there is not "one" pasteurization, but different ways of pasteurizing. Rapid pasteurization causes less deterioration of the product than an absence of pasteurization under poor conditions (see graph).
Our bottles are now made of glass, unlike our previous drinking products, which were made of plastic.
Glass has the advantage that components of the packaging cannot migrate into the product.


(Source :



12. Why do we use glass instead of plastic for our drinking aloe products?
We were packaging previously our aloe to drink in PET bottles.

We have changed for glass for the following  reasons:

  • Quite a lot of final consumers said that plastic material is not as neutral as  glass. Some exchanges are happening from the plastic material to the product inside the bottle (which is true).
  • Plastic material is not really a 100% dense material like the glass  (even PET) and therefore we cannot involve in a 3 years warranty as we do with glass .
  • Plastic is not recycled as much as the glass (which is true) and therefore you see what is happening in the oceans…
  • Plastic material has  not such a qualitative effect as the glass
  • Glass is the only material that can be used for pasteurization

13. Is it possible to give drinking juice or gel to babies?
Our products are not intended for use in children's nutrition and we are not authorized to prescribe such advice.


14. How long can I use the drinking products after opening?
4 weeks if the bottle is kept closed and placed at the bottom of the refrigerator.


15. Are there traces of gluten in the xanthan gum present in the drinking gel?
Our supplier certifies that there are no traces of gluten-containing cereals in our xanthan gum. You can therefore safely consume our juices and gels.

16. What is the posology for food supplements?
The posology is indicated on each product. As for any food supplement it is preferable not to let the body get used to it. In accordance with the user's recommendation, it is advisable to alternate a cure of maximum 3 weeks and a week's rest.


17. Are your products vegan?
All our products are vegan except for the "Moisturizing Milk" which still contains beeswax.


18. Why the Aloe Daw doesn’t foam?
Aloe Dew is not a cleaning product, but rather a moisturizer.

We have removed caprylyl/capryl glucoside (a washer)from the formula.


19. Is it possible to give aloe to my pet?
We don't have a Veterinarian in our team, so we can't answer that question.


20. Why our external gel not transparent?
Our external gel is not made from powder to which water would have been added. It is made from Real Aloe, meaning fresh pulp and therefore without added water.


21. Why our 98% Aloe vera gel becomes brown?
As indicated on the label, the 125ml or 250ml gel can naturally turn brown without affecting the product's qualities.
We use real plant juice, and like all plant juices, it is never transparent!Transparent gels are made with denatured concentrated powder without therapeutic effect. The difference is as important as the difference between real vegetable soup from the garden and powdered soup.
Laboratory tests have shown that there is no microbiological alteration in the colouring of the product. There is therefore no danger in using such a product.
In order to preserve it as much as possible, it is advisable to place it in the refrigerator tray after opening.


22. Can our external gel be used as a moisturizer?
The gel has an astringent effect but provides deep hydration and is used for skin dryness, daily facial and body care, hand and foot gel, hair styling gel, scratches, cracking, slight burns, sunburn, bites. If you find your skin still dry, use the repairing cream that contains 70% Aloe vera and sweet almond milk as a complement. Both products perfectly match insects and itching.
Our external gel is completely free of fat and contains no ethyl alcohol (which dries the skin).


23. Is the 98% external gel packaging recyclable?
Airless packaging is difficult to recycle because of the complexity of its materials. Nevertheless, we contribute to their recycling through the financial support of an association called Eco Emballage.


24. Why did you increase the percentage of aloe in the Day Cream?
As we wanted to remove the water in order to increase the aloe percentage, the formulation has indeed changed. As a result, 77.5% of the total ingredients are from organic farming and 99% of the total ingredients are of natural origin.


25. What is the difference between Day Cream and Intense Cream?
The intense face cream is richer in fat and therefore recommended as a night cream.


26. Is propanediol from natural origin?
The propanediol we use is natural. It comes from corn and is authorized by Ecocert.

27. What is benzyl alcohol?
It is a compound derived from natural preservatives that inhibits the growth of micro-organisms in cosmetic products. It is authorized by Ecocert.


28. How to use our shampoo?
Spread a knob of the product on wet hair, rub in. Add a little water to make foam, massage and rinse.


29. Do you have your own plantations in Mexico?
Our Aloe vera plantations are located in Mexico and grown organically and in fair trade. For more information, please visit this page.


30. What is the time lag between harvesting Aloe Vera and its "threading"?
The raw material, the pulp, comes from the manual "threading" of the leaf harvested in the fields around the extraction room. This is a guarantee that the richness of polysaccharides, the natural constituents of Aloe vera responsible for its activity, will be preserved.


31. What is the time lag between harvesting Aloe Vera and its "threading"?
The raw material, the pulp, comes from the manual "threading" of the leaf harvested in the fields around the extraction room. This is a guarantee that the richness of polysaccharides, the natural constituents of Aloe vera responsible for its activity, will be preserved.


32. Are Aloe Vera products photosensitive?
Aloin is the main responsible for the photosensitive action of Aloe. We remove aloin from our aloe extract until it remains only a trace and in fact, our Aloe alone cannot be responsible for a photosensitive action. However, it is not recommended to apply any product before sun exposure, especially if it contains vegetal or essential oils. Aloe vera is excellent to rehydrate and nourish your skin at the end of the day.


33. How long can I use cosmetic products after opening?
From 2 to 6 months depending on the product. See information on our labels.


34. Does Aloe vera plant detoxify the air?
A lot of crazy information is out there right now. Mostly unfounded, as in this case! It participates like any other plant in the recycling of ambient air.


35. I want to process your products, is it possible?
Our products are sold ready for use as finished products. We are not able to provide GMP certificates.


36. Are your products IASC certified?
The IASC label is a United States label and has no interest for a European manufacturer, because the European labels are much more demanding.


37. Where to buy our products besides online?
You can find our store locator HERE.